Faqs
Account
3.What should I do if I forget my password?
If you forgot your password,just click the ”Forgot your password?”,and enter your email information,then we will send an automated email to you with information on how to reset your password.
2.Why can’t I log Into my account?
Make sure the email address is the same one you used for registration,and that the password you entered is correct.If you are still not able to access your account,please contact us via our customer support email at sales@youthwayfashion.com.
1.How do I sign up?
Click on registerto creat your account.
Product
6.How to deal with the faulty?
Firstly, our products are made with strict quality control to ensure that each piece you receive is high quality.
Secondly, for any defective product, we will offer you credit, replacement or refund.
5.What’s the standard of the material quality?
Our material can pass ROHS, SGS, CE,you can asking from our customer service.
4.What’s the monthly capacity?
Our capacity is 300000 pcs per month.
3.Do you offer after-sales warranty service?
Yes, about fading, crystal fall off and other quality problems, we offer half to 1 years after-sales warranty service,we can replenish in your next order.
2.How long the plating color will be keep?
Our products' color can keep 1 to 2 years even longer,because of pvd gold plating technology.
Orders
3.How To Track My Order?
In ”My Orders”,you will be able to get an overview of your order history and their status. Click ”View Details” for more. If your order is ”Shipped”,select ”Track” to check the current status of your package.
2.How to cancel an order?
To cancel an order,simply log into your account,go to “My Orders” and cancel the order you no longer want.
1.How to place an order?
Shopping online at YouthwayFashion is easy!When viewing an item,simply select the quantity you desired,and then click ”ADD TO CART”.Once you have your desired items in your cart,click the ”Proceed to Checkout”.Next,you will be directed to complete your shipping address and select a shipping method,then choose your payment and click ”place order”.A confirmation email will be sent to your leaved email address!
Payments
2.Is my privacy and personal information secure on your site?
We provide the best e-commerce service in the industry and guarantee secure payment processing at all times.
1.What methods of payments are accepted?
Paypal, Credit cards.
